Terms & Conditions

Please carefully read the following terms and conditions, they form part of the contract you enter in to when booking a tour with Tropic Riders.

1. The trip operator is Dalat Misty Travel  Ltd. (trading as Tropic Riders). Add: 28 Nam Ho, ward 11, Dalat, Vietnam. Company number. : 5801462453.

2. A non-refundable deposit of 30% of the tour cost per person is required to secure your tour reservation. The full balance is payable in cash or credit cards 3 days prior to the tour departure. Cash is preferred as it would increase fees when you pay by cards. Your booking may be considered canceled should the full balance not be received by Tropic Riders by that time.

3. Should you need to cancel your trip we must receive notice of this in writing. Your tour deposit is non- refundable.

4. You are responsible for ensuring that you are fit and healthy enough to participate in your tour. We reserve the right to request a medical certificate from your doctor stating that you can travel on this tour.

5. The tour leader has sole discretion to alter the itinerary should it become necessary to do so due to a variety of reasons such as weather or other local conditions. No compensation will be considered in the event of such changes.

6. Tropic Riders take no responsibility for any flight delays or schedule changes at any stage throughout the trip. In the event of any such change no refund will be considered.

7. Tropic Riders insist that participants obtain personal travel insurance for this trip and will request proof of same. It is the participant’s responsibility to ensure that the insurance cover that they take is suitable for riding a motorcycle overseas and that they meet all the insurer’s criteria for this cover.

8. Tropic Riders is not responsible for participant’s personal effects if they are lost, stolen or damaged. Tropic Riders cannot be held liable for any such loss irrespective of whether the personal items are being carried on the Tropic Riders support vehicle/ bike or lost during a shipment organized by Tropic Riders.

9. Tropic Riders is not responsible for any accidents. It is agreed and understood that neither Tropic Riders nor its agents are the guardians of any customer safety and that they, individually or collectively, cannot be held liable in any way for any occurrence in connection with the tour which might result in injury, death or other damage to the customer, their property or their family heirs or assigns.

10. Unexpected and uncontrollable situations may require last minute substitution of a motorcycle including after the trip has begun. This may include but is not limited to mechanical failure, collision, damage, and theft. Under such circumstance Tropic Riders reserve the right to substitute the type of motorcycle confirmed. Should Tropic Riders not be able to replace a motorcycle with the confirmed type or similar a prorated refund for the difference in models if any will be refunded to the participant.

11. If a participant operates a motorcycle after drinking an alcoholic beverage or using mind altering drugs the rider will incur unlimited liability for damage to the motorcycle. Tropic Riders is not obliged to replace a motorcycle damaged by a participant in these circumstances.

12. Participants who intend to operate a motorcycle provided by Tropic Riders must be at least 25 years of age and must have a valid motorcycle licence.

13. If the participant does not comply with local traffic laws, displays dangerous riding behaviour, or does not follow safe group travel practices as described by the tour leader and set out in guidelines by Tropic Riders, we reserve the right to cancel the agreement with the rider and suspend riding privileges on the tour. Riding privileges will also be suspended for anyone under the influence of drugs or alcohol. Participants agree to refrain from alcoholic beverages until the motorcycles have been parked for the night.

14. Tropic Riders are not responsible for tour cancellations that occur because of any quarantine, lockdown or border closure imposed by a government or other official body. As always, where possible, Tropic Riders will endeavour to transfer customers payments to a later tour date of your choosing.